Interaction Design

System name: SmartDraw 2007

This application lets you create all types of graphics using a huge catalogue predefined templates. Even though the software addresses the pain point of having a template for a document when are willing to develop, it has some interaction design issues.

Interface Design flaws.

1. Scrolling down a document using the drop down tab on the right expands the document instead of actually scrolling it down.

2. Choosing to open a new document while working on another document actually freezes the interface, and it takes some time for it to be reloaded and displayed properly (we have to minimize the window, then maximize it again.)

Recommended changes:

These two interaction design flaws could be resolved by re-doing some product testing involving the developers in it, to let them know the issues to be resolved. A simpler interface design approach along with a more rigorous testing phase should effectively fix these issues